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Accessing AnnA WEB from the Start Menu

To access AnnA WEB from the Start Menu of the platform, you will need to log in. To do this, access your AnnA environment via the link provided by the AnnA team. When you access the link, you will be directed to the login page as shown in the illustration below.

Login screen.

To log in, follow the steps below:

  1. Make sure that the Company field is filled in, if not, ask anna support to send you the company code.
  2. Next, in the Telephone or Login field, enter your login, which can be your telephone number in DDI+DD+NUMBER format (e.g. 5511968358224) or your e-mail address. In the event of a non-registered telephone number error, check with your company administrator that you are registered with the company.
  3. In the Password field, if you already have a registered password, enter it. If this is your first time accessing the site, click login to create a password.
  4. After entering all the data, click on the LOGIN button to access the platform’s Start Menu.

!Start menu.](/images/anna-web/how-to-access/start-menu.png)

Now to access the Chat AnnA WEB, click on the ANNA WEB module in the main section, a new tab will open in your browser and you will be directed to the ANNA WEB service screen.

AnnA WEB from the Start Menu.