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Welcome
- Getting Started
- Release notes
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- Introduction
Company Data
- Introduction
AnnA Services
- Introduction to AnnA Services
- Encryption
- Web Service
- Active Notifications
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- Libraries
  - Introduction
  - Java
    
    Installation
    AnnA Web Service
    AnnA Active Notification
    AnnA Corporate User
  - CSharp/.NET
    
    Installation
    AnnA Web Service
    AnnA Active Notification
    AnnA Corporate User
AnnA Desk
- Introduction
AnnA WEB: Chat
- Introduction to AnnA WEB
- How to access
  - Logging in
  - Accessing from the Start Menu
- Performing Service
  - Pulling service from the queue
  - Automatic attendance
- Chat tools
- Filters
AnnA Template
Profile Management
- Introduction
AnnA BI
- Introduction
- About the portal
  - How to access
  - How does it work
- Chat Reports
- NPS Reports
  - Human Chat NPS
- Bot Reports
  - Usage report
- Active sendings report
  - Active Sends

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Caution

Our team is still working on the documentation of this module here on the web. In the meantime, please refer to the PDF documentation of this module click here.

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