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Welcome
Getting Started
Release notes
AnnA Services
Introduction to AnnA Services
Encryption
Web Service
What is AnnA Web Services
AnnA Containers Structure
Examples
Active Notifications
What is an Active Notification
Sending active notifications
Get notification data
Corporate User
What is a Corporate User
Creating an authentication hash
How to use the authentication hash
Libraries
Introduction
Java
Installation
AnnA Web Service
AnnA Active Notification
AnnA Corporate User
CSharp/.NET
Installation
AnnA Web Service
AnnA Active Notification
AnnA Corporate User
AnnA WEB: Chat
Introduction to AnnA WEB
How to access
Logging in
Accessing from the Start Menu
Performing Service
Pulling service from the queue
Automatic attendance
Chat tools
What are Chat Tools?
Emoji
Text Tools
Media Gallery
Send Audio
Private Mode
Tag
Service Dashboard
Refresh Chat
Chat History
Chats on hold
Transfer Chat
Create Ticket
Attach Media
Close Chat
Properties
Notifications
Filters
Service Filters
Template
What is a template?
Rules
Creating a template
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